Average Services Officer salary in the UK

Customer Service Officer - £27 500 We are urgently seeking Customer Service Officer’s, to work with a leading Central London Regulatory Body. The roles are hybrid, with only one day per week in the office, located near to London Bridge. Please note these roles are temp to perm. Temping for 6-8 weeks before moving onto a permanent contract. The Customer Service Triage Officer provides a quality frontline enquiry service to registrants and members of the public, seeking information and guidance. They will receive and evaluate incoming inquiries, or requests. One of the most important parts of a Triage Officer’s role is to determine the most suitable course of action for each case they handle. Principal duties: Receive and effectively manage a range of enquiry calls.Ensure all cases are answered and responded to.Give accurate and good quality advice to all callers.Accurately log any new concerns and cases ready for triage.Identify high-risk concern and cases and ensure these are prioritised.Make accurate and timely triage decisions.Maintain accurate and up-to-date records, case files, etc.Work as part of the team, supporting and assisting colleagues.Understand and comply with the information security requirements. Case management experience would be a bonus as would experience of carrying out risk assessments. Some experience of investigation would be helpful. Along with experience of working in regulation. Location: Near London Bridge (1 day in office, 4 days remote from home) Start date: Immediate temp to perm Salary: £27 500 (Mon to Fri, 9am to 5pm)

Customer Service Officer - £27 500 We are urgently seeking Customer Service Officer’s, to work with a leading Central London Regulatory Body. The roles are hybrid, with only one day per week in the office, located near to London Bridge. Please note these roles are temp to perm. Temping for 6-8 weeks before moving onto a permanent contract. The Customer Service Triage Officer provides a quality frontline enquiry service to registrants and members of the public, seeking information and guidance. They will receive and evaluate incoming inquiries, or requests. One of the most important parts of a Triage Officer’s role is to determine the most suitable course of action for each case they handle. Principal duties: Receive and effectively manage a range of enquiry calls.Ensure all cases are answered and responded to.Give accurate and good quality advice to all callers.Accurately log any new concerns and cases ready for triage.Identify high-risk concern and cases and ensure these are prioritised.Make accurate and timely triage decisions.Maintain accurate and up-to-date records, case files, etc.Work as part of the team, supporting and assisting colleagues.Understand and comply with the information security requirements. Case management experience would be a bonus as would experience of carrying out risk assessments. Some experience of investigation would be helpful. Along with experience of working in regulation. Location: Near London Bridge (1 day in office, 4 days remote from home) Start date: Immediate temp to perm Salary: £27 500 (Mon to Fri, 9am to 5pm)

Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Service Officer in Oxford! LOCATION: OxfordHOURS: Full timeDURATION: On-going contractPAY RATE: £18 - £20.07 PH (DoE) Summary - To assess and manage the risk posed by offenders to protect victims of crime and the generalpublic by: Providing information and advice to criminal courts, other criminal justice agencies and partner organisationsSupervising offenders subject to community orders and licenses and during custodial sentencesContributing to the management of risk.Working with other agencies and groups to prevent crime and meet the needs of victims and offenders Responsibilities, Activities & Duties Provide professional advice and assessments to courts, the Parole Board, and criminal justice agencies.Manage offenders at all risk levels, including high-risk cases.Maintain accurate records and documentation within designated timelines.Collaborate with internal and external partners (courts, victim support, prisons, etc.) to optimise outcomes and manage risk.Participate in professional forums and provide guidance to colleagues and support staff.Conduct prison, home, and community visits as needed.Respond to risk escalations and develop risk management plans.Deliver or co-lead accredited interventions for offenders. If you are interested in applying, please contact Oliver Jefferson on or send your CV to **We offer a £250 referral fee bonus for any Candidates you refer**